Balanced Scorecard

The Balanced Scorecard is a tool for communicating, deploying, measuring and managing the execution of strategy. Three principles are central to this approach. First, use one measurement framework as a means to align organizations with targets that support the strategy. Second, non-financial measures should be used (in addition to financial ones) to provide "leading indicators" of future performance. Third, targets should be established so that one business objective isn't achieved at the expense of another. In other words, they should be balanced. We assist organizations with the following aspects of this approach:

• Developing strategy maps
• Designing the measurement framework
• Developing enterprise level scorecard
• Cascading enterprise scorecard to the organization
• Developing detailed designs for specific measures
• Developing data collection & target setting processes

Our integrated management services address common challenges that often limit the value of this approach such as:

• Effectively integrating budgeting and target setting processes
• Maintaining integration between budgets and targets in rapidly changing conditions
• Modifying business priorities in rapidly changing conditions
• Quantifying and isolating overly aggressive targets
• Establishing effective accountability for outcomes that affect multiple functions and business units