Unwritten Rules

Experience shows that management process capabilities create little sustaining value unless they change how people behave and make decisions. We help you achieve such change by defining the gap between existing and desired behaviors, together with the "unwritten rules" that may impede it, examples of which include:

• Never submit your real budget the first time
• Submit easy targets and negotiate from there
• Avoid being held accountable for specific measures
• Get the most people reporting to you
• Always meet your budget

Based on an understanding of the root causes of these unwritten rules, we help you develop a change management plan and execute it. Further details are provided in the description of our change management services.