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It seems like another age now, looking back at the various roles I had to play as an OutlookSoft implementation consultant. Often working by myself, or if I was lucky, with the assistance of a another more junior consultant, I was expected to liaise with the client to analyse requirements, produce a design, build, test, and deploy the solution while at the same time providing customer training and technical infrastructure expertise. My evenings were typically spent trawling websites and forums, keeping up with the latest service packs and patches along with findings from other consultants out in the field. The saying 'Jack of all trades, master of none' pretty well sums up what a BPC consultant needed to be in those simpler times.
