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Help Ticket Trends

Posted by
Tony DeStefanis
Tony DeStefanis
on Oct 3, 2017 3:50:37 PM
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Column5 is closing in on 50 customers supported via our HelpDesk. Our Extended Support customers enjoy fast responses to their support needs, but trends are emerging around the nature of reported incidents. Learn what our team is seeing as common challenges across these users...and what you can do to proactively manage these issues in your organization.

Topics: SO - Technical Track, SO - BPC